Qualified staff

Professional and compassionate

Management and staff at Edenvale Manor pride themselves on providing outstanding services and care, with a focus on flexibility to ensure each resident's optimal quality of life.

Quality Assurance Manager Julie Pati ensures Edenvale Manor comply with the strict guidelines, policies and procedures of the Australian Aged Care Quality Agency. With a focus on residents care, Julie is committed to maintaining and continuously improve our high standards of quality care, open communication and transparency. With input from both staff and families, audits are conducted monthly in liaison with the Facility Manager.

 

Anna Lina Santos has been the Head Chef of Edenvale Manor Catering for 6 years. She graduated with a Diploma in Hospitality Management in Commercial Cookery and has a Certificate as a Food Safety Supervisor. She works in consultation with a dietician to develop and document new and nutritious recipes for the residents to enjoy. Her motto is "practice makes perfect".

Ralph Ferreras is our Nurse Unit Manager who oversees the nurses and residents' care in collaboration with the Clinical Care Coordinator, residents' advocates and Allied Health professionals. He formulates individual care plans and ensures they are implemented. Ralph is very dedicated to each resident's quality of care and has been at Edenvale for six years. He is a Grade 4A nurse.

 

Suzana Vleck is Edenvale's Lifestyle Co-ordinator. Equipped with Certificate IV in Leisure and Health and a total of 15 years experience in providing lifestyle and care services, Suzana organises social, spiritual and cultural activities for all residents and Equipped with Certificate IV in Leisure and Health and a total of 15 years experience in providing lifestyle and care services, Suzana organises social, spiritual and cultural activities for all residents and their representatives. She speaks four languages (German, Croatian, Slovak and English) and is very passionate about supporting residents in their interests and celebrating different cultures and special occasions. See the newsletter for more.

Clinical Care co-ordinator Jennifer Bandong has 19 years industry experience and a Bachelor Degree in Nursing and Frontline Management. She oversees all clinical care, specifically looking after residents' well-being in collaboration with carers and nurses, and most importantly residents' families.

 

Thank you for your caring attitude towards our father. We appreciate all your hard work and commitment.

– Lauren and Paul

 

Thank you for the loving care given to our Aunt over the last 6 years.

– Lenya

 

Just a note of thanks to all staff at Edenvale Manor. Your care and consideration for my father is much appreciated by my mother and myself.

– Belinda

Contact us

Phone (03) 9337 7343

Fax (03) 9337 4290

Email reception@edenvalemanor.com.au

Address 188A Sterling Drive, East Keilor VIC 3033

About us

Edenvale Manor is a family owned aged care facility in East Keilor offering residents low care, high care and palliative care in a home-like environment.

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© 2018 Edenvale Manor

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Equipped with Certificate IV in Leisure and Health and a total of 15 years experience in providing lifestyle and care services, Suzana organises social, spiritual and cultural activities for all residents and their representatives. She speaks four languages (German, Croatian, Slovak and English) and is very passionate about supporting residents in their interests and celebrating different cultures and special occasions. See the newsletter for more.